Case Study: Navigating International Aged Care for the Thompson** Family
The Thompson family's predicament exemplifies the struggles many face when caring for elderly parents from afar. With one son in Europe, a daughter in New Zealand, the challenge of coordinating their father's care was complex. Their father, living from dementia, required constant care, and their mother was nearing exhaustion as his primary carer.
Ageing Well Sorted provided a multi-faceted approach to address the Thompson family's needs:
In-Home Evaluation and Online Collaboration: We visited the parents' home in Australia for a thorough assessment. Concurrently, we organised online meetings to include the daughters overseas, ensuring all voices were heard.
Family Coordination: This was an opportunity for the family to unite in organising the necessary paperwork and affairs. We guided them through every step, fostering a collaborative environment despite the physical distances.
Aged Care Placement and Financial Planning: For the father, we found a high-quality aged care home nearby. We also arranged for aged care financial advice, ensuring the family made informed decisions about their long-term care investments.
Mother’s Home Care Services: With the father's situation stabilised, we shifted focus to the mother. We secured home care services to alleviate her burden and implemented changes to make the home more manageable for her.
Ongoing Communication: Throughout the process, we maintained constant contact with the family members in Sydney, Europe, and New Zealand. We navigated the complexities of aged care together, providing reassurance and clarity at every turn.
With our comprehensive support, the father received the care he needed, and the mother was able to reclaim her life and health. The Thompsons were relieved of the administrative and logistical burden, allowing them to focus on spending meaningful time as a family. Through our continued guidance, the family found a sense of solidarity and security in their father's care arrangement.
** Name changed for privacy.